Mandatory Intern Client Support (m/f/d)

#Give people access to justice! Digital technologies are in the process of fundamentally changing the market for legal services, and the trend will accelerate in the coming years. Flightright, Flyhjaelp, Chevalier, and freem together form the Allright Group. We are pioneers in automation towards Legal Tech! We offer our products to passengers who have difficulties with airlines and support consumers with problems in the areas of labor law and traffic law. We are constantly working on improving our legal services through digitization, automation, and the efficient optimization of our processes.

The Operations Team at freem supports our clients and handles the processing of traffic law cases. Join our motivated team and gain valuable practical experience as a Mandatory Intern Client Support (m/f/d)!

• After an exciting onboarding period, you will be the point of contact for all matters concerning traffic law
• You will support our clients preferably by phone and email
• You will work with our lawyers and support them in case processing, especially by creating and maintaining the digital client file
• You will coordinate court appointments and ensure their timely coverage by substitute representatives (partner lawyers)
• You will independently communicate with authorities, courts, and legal protection insurers
• You will standardize templates and work with us on the continuous optimization of our processes

• You must complete a one-year internship in Berlin to obtain your technical college entrance qualification
• You show basic interest in law firm work or case management with legal references
• You work carefully, structured, and enjoy working with digital systems
• You like to pull together with your team – but can also work independently
• You speak German (C2) and can communicate well in English (B2-C1)

• You will receive a monthly allowance for your internship
• After a successful probationary period, you can divide your week between office presence and home office in consultation with your team
• You will work with state-of-the-art software in a brand-new, excellently connected office at Ostkreuz
• Regular working hours from Monday to Friday await you – no weekend work!
• We ensure a smooth onboarding so that you can quickly take on tasks independently
• You can look forward to working in a friendly, courteous, and motivated team
• Diversity is important to us! We are looking for people from all backgrounds, cultures, ethnicities, gender identities, or beliefs
• Exciting monthly employee events on our Culture & Values await you, as well as joint team excursions, summer camps, and workshops
• Let us subsidize your public transport ticket or your Urban Sports Club membership
• Feedback & Recognition - Special projects are awarded the APA Award, and performance feedback is also given with your team lead
• Otherwise, your breakfast is taken care of, and our refrigerator is well-stocked with soft drinks

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