Performance Manager

As a key member of the Senior Leadership Team, the Performance Manager plays a critical role in leading our North Island Performance Team. Reporting to the Head of Performance, you will oversee all quality assurance, compliance, and trade management activities—ensuring not only that we meet our contractual obligations but that we consistently exceed expectations. You’ll lead a team of five based in Havelock North, Gisborne and Palmerston North, driving performance across quality standards and trade management processes to achieve exceptional results. This role is responsible for ensuring the highest level of quality assurance, compliance with regulatory requirements, and effective trade management practices are implemented and maintained throughout our operations. You will be expected to develop and maintain strong relationships with stakeholders, including team members, customers, and suppliers, to ensure a collaborative approach to achieving our goals. The Performance Manager will also be responsible for identifying opportunities for process improvements, implementing changes as needed, and monitoring the effectiveness of these changes. This role requires a high level of analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.