People Operations Coordinator

SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in LA, London, and more. As a People Operations Coordinator, you will be responsible for supporting the growth and development of our global team. This includes but is not limited to: • Providing exceptional customer service to our global team members, ensuring timely and effective resolution of their queries and concerns. • Coordinating and organizing team-building activities, social events, and celebrations to foster a sense of community and belonging among our team members. • Developing and implementing employee engagement and retention strategies to drive team performance and overall business success. • Collaborating with the HR team to design and deliver training programs, workshops, and other development initiatives that support the growth and development of our team members. • Maintaining accurate and up-to-date records of employee data, performance, and training. • Providing administrative support to the HR team, including but not limited to: scheduling appointments, preparing reports, and performing other tasks as needed. • Maintaining confidentiality and handling sensitive information with discretion and professionalism. • Performing other duties as assigned by the HR team or other management personnel. We are looking for a highly motivated and organized individual who is passionate about people and operations. If you are a team player with excellent communication and interpersonal skills, we want to hear from you! Requirements: • Bachelor's degree in Human Resources, Business Administration, or a related field. • 2+ years of experience in HR or a related field. • Excellent communication and interpersonal skills. • Ability to maintain confidentiality and handle sensitive information with discretion and professionalism. • Strong organizational and time management skills. • Ability to work in a fast-paced environment and prioritize tasks effectively. • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. • Ability to learn and adapt to new systems and processes. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Strong attention to detail and ability to maintain accurate records. • Ability to work in a multicultural environment and adapt to changing priorities. Benefits: • Competitive salary and benefits package. • Opportunity to work with a global team and contribute to the growth and development of a leading technology company. • Professional development and training opportunities. • Flexible working hours and remote work options. • Access to cutting-edge technology and tools. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance. • Opportunities for career growth and advancement.