Payments Performance (Approval Rate)

✨ Your talent drives our future

Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and with a presence in Latin America and the Iberian Peninsula, we support over 1.3 million merchants with comprehensive services: from point-of-sale terminals to e-commerce solutions.

Our mission is clear: to simplify payments with innovation, security, and scale, helping businesses of all sizes grow with agility.

We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services — all in one ecosystem, so our clients can focus on growing their business.

Being part of Getnet means joining a company that combines the innovation of a fintech with the strength of a global bank.

Imagine your future. Care for your career. Simplify your journey.

This means you will have the opportunity to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity.

We combine flexibility, autonomy, and global collaboration — so you can focus on what truly matters, connect with purpose, and help shape the future.

Here you will find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes.

✨ If you want to be part of the next generation of financial solutions, this is the place.

At Getnet, we are looking for a Payments Performance to join our team in Mexico.

Your objective will be to manage the performance and costs of e-commerce processing for Getnet's main global accounts, communicating with clients and relaying their concerns within the company to expand joint businesses, as well as the relationship with issuers to improve approval rates.

What you will do

• You will analyze transactional data from large clients to evaluate determining factors for improving performance.
• You will work with the Professional Services, Product, and Integrations teams to evaluate technical improvements.
• You will lead projects for authorization rate improvement or cost optimization in the markets where Getnet operates.
• You will be the performance reference person in the region, leading incident management, problem-solving, operational continuity, disaster recovery, backups, and regulatory compliance.
• You will promote the adoption of automation and artificial intelligence capabilities to optimize operational processes, improve efficiency, and accelerate incident resolution.

✅ What we are looking for in you

• Experience in a similar role within data companies in areas such as fraud prevention, performance optimization, or product.

✅ What can earn you extra points

• Knowledge of the payment methods landscape. Data processing capabilities (SQL, Python, use of Databricks).
• Knowledge of data visualization tools (Tableau, PowerBI, etc.). Languages: Spanish and English. Portuguese is a plus.

What we offer

Grocery and restaurant vouchers

Major medical expense insurance

Life insurance

Pension plan

☕ Hybrid work model

♀️ Total pass with access to thousands of gyms, studios, and live classes at preferential prices

Specialized Personal Support Program

Educational platform

Annual bonus

Next step

Apply and if you know someone who might be looking for this opportunity, please share it.