Payments Operations Specialist with Hebrew @ HSBC Technology Poland

Full Time 91608.00 - 114492.00

Job description

What you need to have to succeed in this role

Proven experience in payments operations, banking operations, or a comparable processing and controls environment.
Sound understanding of payment lifecycles and investigation processes.
Strong attention to detail, with a disciplined approach to risk and controls.
Ability to manage competing priorities in a high-volume, time-sensitive environment.
Clear communication skills and a collaborative, team-oriented working style.
Confidence using operational systems and data tools, with the ability to learn new platforms quickly.
At least communicative English (B2), Hebrew (B1).
Working in shifts and based on business calendar (between 8:00 till 18:00 under balance time).

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Join our Payments Operations team to help process and control domestic and international payments end-to-end. You’ll ensure payments are completed accurately, on time, and in line with internal controls and regulatory requirements—while continuously improving how we work.

What we offer

The pay range for this role is 7634 PLN - 9541 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

,[Process, monitor, and validate payment instructions across relevant payment channels, Complete daily controls, reconciliations, and exception handling to ensure accuracy and minimise operational risk., Investigate and resolve payment queries, returns, rejects, recalls, and amendments within agreed service levels., Maintain clear case notes and documentation to support auditability and strong governance., Identify root causes of recurring issues and support process improvements/automation opportunities., Support incident management and contribute to continuous improvement and operational resilience., Participate in change activities and performing PVT (Process Verification Testing) impacting payment processes.] Requirements: Payment operations, Banking operations, comparable processing, controls environment, Payment lifecycle, Investigation processes, Attention to detail, Disciplined approach, Herbrew language, Communication skills, Team-oriented Additionally: Training budget, Private healthcare, Flat structure, International projects, Multisport card, Monthly remote work subsidy, Psychological support, Conferences, PPK option, Annual performance based bonus, Integration budget, International environment, Small teams, Employee referral bonus, Mentoring, Workstation reimbursement, Company share purchase plan, Childcare support programme, Bike parking, Playroom, Shower, Canteen, Free coffee, Free beverages, Free parking, In-house trainings, In-house hack days, No dress code, Modern office, Knowledge sharing, Garden, Massage chairs, Kitchen.

Required skills

english reconciliations attention to detail healthcare kitchen documentation mentoring communication skills governance life insurance automation garden risk management process improvement shifts flexible working hours canteen wellbeing csr root cause analysis processing bonuses incident management employee assistance program team-oriented conferences knowledge sharing returns controls international environment pension private medical care social fund corporate events free parking banking operations pln modern office case notes international projects hebrew data tools pvt operational systems employee referral bonus exception handling multisport card amendments shower operational risk life assurance service levels training support home office reimbursement operational resilience psychological support training budget flat structure payments operations free coffee payment instructions auditability recalls free beverages no dress code payment lifecycle massage chairs payment queries education support cafeteria platform playroom bike parking small teams in-house trainings change activities in-house hack days ppk option integration budget workstation reimbursement company share purchase plan childcare support programme performance based bonus rejects investigation processes discretionary pay family friendly leaves ppk scheme nursery discounts process verification testing remote work subsidy

Payments Operations Specialist with Hebrew @ HSBC Technology Poland

Job description

Required skills

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