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InfoWryt Solutions LLP

10 months ago

Patient Care Executive

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Company information

Company
InfoWryt Solutions LLP
Location
India, Karnataka, Bangalore India
Posted
10 months ago
View all jobs at InfoWryt Solutions LLP

Job description

Job Summary:
We are looking for a courteous and efficient Patient Care Executive to manage front desk operations at our healthcare facility. The ideal candidate will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while handling administrative tasks with professionalism.
Key Responsibilities:

  • Greet and assist patients and visitors in a friendly and professional manner.

  • Manage patient registration, appointment scheduling, and follow-ups.

  • Handle incoming calls, emails, and inquiries efficiently.

  • Maintain accurate patient records and update databases.

  • Coordinate with doctors, therapists, and other staff for smooth operations.

  • Ensure the reception area is clean, organized, and welcoming.

  • Handle billing, payments, and basic insurance queries (if applicable).

  • Address patient concerns and escalate issues when necessary.


Qualifications:

  • Graduate in any discipline; a diploma in healthcare administration is a plus.

  • Prior experience in a clinic, hospital, or wellness center preferred.

  • Excellent communication and interpersonal skills.

  • Proficiency in MS Office and basic computer operations.

  • Ability to multitask and stay calm under pressure.

  • Fluency in English and local languages is an advantage.

Required skills

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