Partner Success Manager – Partnership Analyst

Area Mission Leveraging the Commercial Representatives channel for the Distributed Generation product, ensuring scale, operational efficiency, and quality in the sales funnel, directly contributing to the growth of Serena's business. Position Mission Ensure the operation and performance of the partner channel (commercial representatives), ensuring that commercial processes are followed rigorously, that the data is organized and updated, and that decisions and improvements are oriented towards the partners' success and the company's growth. Main Responsibilities: * Manage a portfolio of partners, building strong and lasting relationships. * Monitor the performance of partners, identifying opportunities for improvement. * Ensure that partners have the necessary tools and information to sell effectively. * Conduct training and development sessions for partners. * Analyze sales data to identify trends and opportunities. * Collaborate with other areas of the company to improve the partner experience. * Develop and implement strategies to increase sales through the partner channel. * Resolve issues and provide support to partners. * Ensure that partners comply with company policies and procedures. Requirements: * Higher education completed, preferably in Administration, Marketing, Engineering or related areas. * Experience in sales, business development or partner management. * Knowledge of the renewable energy market, preferably in Distributed Generation. * Excellent communication and interpersonal skills. * Ability to analyze data and identify trends. * Proactive attitude and focus on results. * Strong organizational and time management skills. * Knowledge of CRM systems (e.g., Salesforce). * Advanced Excel. What we offer: * Competitive salary. * Variable compensation based on performance. * Health and dental plan. * Meal allowance. * Transportation voucher. * Life insurance. * Opportunities for professional development. * A dynamic and collaborative work environment.