Partner Account Manager (m/f/x) - Onboarding & Success in Berlin

konfetti is the booking platform and software for local workshops. Since its founding in April 2021, we have continuously developed our product and now work with more than 2,000 providers. In total, we can offer over 10,000 courses in Germany, Austria, and online.

Your next step - konfetti!

You're looking for a new challenge in a growing startup? You want to take responsibility for the success of our company and actively participate in building it up?

Become part of a world-class team in our Cologne office with an office-first culture!

Aufgaben

You welcome our new konfetti partners and support them in using our platform optimally. You excite them daily about our product and lay the foundation for a successful, long-term collaboration.

• You show our partners how they can best present their offer on the konfetti platform and efficiently use all functions.
• You use modern tools and AI automations (e.g., HubSpot, ChatGPT or Make), to continuously scale and improve our internal processes in partner onboarding.
• You develop and optimize our onboarding & success processes further, to build long-term and successful partnerships.
• You work closely with all relevant interfaces together, to quickly and solution-oriented implement the requirements of our partners.
• By constantly questioning the status quo, you support proactive and interdisciplinary in ensuring that our platform and our work with partners continuously develop and improve.
• Through direct collaboration with the experienced founding team, you are involved in identifying and implementing new business opportunities through active market observation, analysis, and continuous exchange.

Qualifikation

• You have a completed degree (BWL, Marketing or Communication) or a completed vocational training.
• You have 1-2 years of professional experience in the field of onboarding, account management, or customer success, ideally in a startup environment.
• You are motivated and driven and want to take your career with full speed forward.
• You can bridge the gap between operational hands-on work and strategic building up of a company department.
• You enjoy exchanging ideas with people, whether internally or externally.
• Your pragmatism helps you make decisions based on data.
• You are proficient in German and English.

Benefits

• Employee shares in konfetti.
• 50% konfetti employee discount on all courses and experiences.
• 25 days of basic vacation (plus half a day free on Christmas Eve and New Year's Eve) + 1 vacation day per year of employment, capped at 30 days.
• Learning & Development Program - together we master the challenges of today and the opportunities of tomorrow.
• Prioritized membership at Urban Sports Club.
• A structured onboarding program with your personal buddy who accompanies you during your start with us.
• Responsibility and direct feedback from day one.
• Flat hierarchies and short decision-making paths.
• Your own projects and design space for your ideas.
• The best team events: we sit at the source of thousands of great events.

Apply now! Please upload your resume, current certificates, and a brief cover letter (max. 20 MB) in one file.

We look forward to your application and an initial meeting!

Find more English-speaking jobs in Germany on Arbeitnow