Part Time Shift Leader - including Overnights

This is a Part Time Shift Leader - including Overnights role with Guzman y Gomez Mexican Kitchen based in Roxburgh Park, VIC, AU. Guzman y Gomez Mexican Kitchen Role Seniority - junior More about the Part Time Shift Leader - including Overnights role at Guzman y Gomez Mexican Kitchen Job Description At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences for our customers. You will be responsible for leading a team of crew members during your shift, ensuring that all orders are fulfilled efficiently and effectively, and providing exceptional customer service. This includes working overnights, weekends, and public holidays as required. Key responsibilities include: • Leading and motivating a team of crew members to achieve sales targets and provide excellent customer service; • Ensuring that all orders are fulfilled efficiently and effectively during your shift; • Maintaining a clean and safe work environment, adhering to GYG's high standards for food safety and hygiene; • Providing exceptional customer service, responding promptly to customer queries and resolving any issues that may arise; • Managing cash handling and operating the point-of-sale system accurately; • Participating in ongoing training and development programs to improve your skills and knowledge; • Working collaboratively with other team members to achieve business objectives. Requirements: • 1-2 years of experience in a similar role or industry; • Strong leadership and communication skills, with the ability to motivate and inspire a team; • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities; • Excellent customer service skills, with the ability to respond promptly to customer queries and resolve any issues that may arise; • Basic math skills and attention to detail, with the ability to manage cash handling and operate the point-of-sale system accurately; • Ability to work a variety of shifts, including overnights, weekends, and public holidays as required. Benefits: • Competitive hourly rate; • Opportunities for career advancement and professional development; • Discounts on food and beverages at GYG restaurants; • Access to ongoing training and development programs; • A fun and dynamic work environment with a passionate team.