Sign up to save this job, get alerts, and apply with an optimized CV.

Log in Sign up free

Part-time IT Onsite Technician (English, German, 0.5 FTE)

Full Time

Job description

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities
  • Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
  • First and second level technical support – calls/tickets/user interaction
  • Provide prompt responses to IT related questions from end-users
  • Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
  • Create, maintain, utilize knowledge articles
  • Provide IT onboarding trainings to new starters
  • Contribute to continuous improvement initiatives

Requirements

  • Language skills: fluent German and English, other languages are a plus
  • 5+ years of experience in a similar role
  • Strong problem solving/analytical abilities
  • Excellent communication skills and customer orientation
  • Attention to detail and ability to multi-task, handling multiple stakeholders
  • Ability to prioritize and willingness to work self-sufficiently and well organized
  • Team player and supportive personality
  • Experience in regulated IT environments is a plus (e.g. GxP)
  • All candidates must provide a Criminal record not older than 3 months

Benefits

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits
  • A minimum salary of EUR 43,078 gross per annum (depending on your skills and experience)

Is IT in your DNA?

Required skills

english team player german it communication skills problem solving prioritization customer orientation multi-tasking analytical abilities self-sufficiency supportive personality regulated it environments

Sign up to apply

Create a free account to apply for this job and get access to:

  • AI-powered CV optimization for this specific job
  • Save jobs and create custom alerts
  • See your CV match score for each job
Create free account Log in

Company information

Company
D-ploy
Location
Österreich
Austria
Posted
1 year ago
View all jobs at D-ploy

Find similar jobs

Explore more opportunities like this one.

Jobs in Austria

Interested in this position?

Create your free account and tailor your CV to match this job.

Create free account Log in