Part Time Customer Service & Sales Consultant MACKAY

Employment Type

Permanent

Closing Date

15 Feb 2026 11:59pm

Job Title

Part Time Customer Service & Sales Consultant MACKAY

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.

• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Hourly Rate: $30.33 per hour

*Junior rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.

• Plus 12% Superannuation

• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan’s rules (which we may change from time to time).

**the first 2 months guaranteed while you learn on board.

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.

• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.

• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.

• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!

• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.

• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.

• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.

• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.

• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.

• Resilience and Positivity: You have a can-do attitude, even when things get busy.

• Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click