The Nielsen Company
8 months ago
Panel Relations Specialist
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Company information
- Company
- The Nielsen Company
- Location
- México, Jalisco, Guadalajara Mexico
- Posted
- 8 months ago
Job description
In this role, you will conduct various basic call types (some using a dialer) to panelists, respondents and other customers across the US. This may include calls to support scheduling, data collection, basic troubleshooting, action reminders, and inbound services. Your goal is to grab the attention of homes and motivate them to respond to the call purpose. This position has set guidelines with high productivity, performance, and quality requirements.
Job Responsibilities:
- Conduct phone surveys and collect data
- Provide exceptional customer service
- Maintain confidentiality of information
- Meet performance and quality standards
- Troubleshoot basic technical issues
Required skills
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