Panel Coordinator

Job Description

The Media Measurement department meets the viewing and listening figures of the Belgian media landscape. For our radio surveys, 24,000 people are surveyed annually, and 1,500 households send their viewing figures daily for our television research.

As a Panel Management Assistant, you:

• Bilingual or multilingual, with basic knowledge of English being an asset.
• The first point of contact for our panel members.
• Responsible for monitoring panel quality and achieving KPIs.

Your Responsibilities:

• Daily planning, organizing, and supervising the team of interviewers and technicians.
• Daily telephone supervision of interviewers and technicians.
• Guiding, supporting, and motivating interviewers and technicians, both individually and in a team setting.
• Conducting quality controls.
• Recruiting new panel members.
• Preparing and analyzing reports to monitor performance and growth.
• Following up on invoicing and administration.

This might be for you if:

• You hold a secondary education diploma.
• You are meticulous and work organized.
• You enjoy varied work within a dynamic team.
• You are strong in communication and telephone contacts pose no problem for you.
• You are familiar with new technologies and have at least basic knowledge of Excel and Word.
• You handle administrative work easily.

You have:

• Energy and enthusiasm.
• A strong organizational ability.
• A result-oriented mindset.

Our Benefits:

• A full-time contract of indefinite duration
• A flexible and dynamic work environment.
• A close-knit team where collaboration is central.
• A working climate that offers space for initiative.