OW - GenAI & BI Internship for Core Network Communication...

The context

The platforms support voice communication for VoIP service, a fleet of connected vehicles in a production telecom environment where the load is mainly related to SIP signaling. The internship aims to leverage technical data from the platforms, financial data, and GenAI/LLM technologies with Dashboards/Business Intelligence to accelerate diagnostics, facilitate the synthesis of operational events, and improve RUN efficiency, develop documentation for new product launches, and product profitability.

The missions

• Structure operational network counters, IMS logs, OpenShift events, Jira alarms and tickets, CDRs for calls, supplier documentation, HLD solutions, product/pre-sales documentation

• Select and integrate a data pipeline tool compatible with a GenAI agent (Prefect, Airbyte, Dagster, Airflow…).

• Choose a suitable real-time database (InfluxDB, PostgreSQL, Pinot,..).

• Develop GenAI/LLM agents to assist in multi-vendor incident diagnostics and generate operational summaries and evaluate their reliability.

• Set up Superset dashboards to monitor operational, financial, and network KPIs

• Improve runbooks and automate recurring RUN tasks.

• Develop, test, and industrialize components via Git, CI/CD, and GitOps, with a React or Angular front-end interface if necessary.

The technical environment

• Telecoms: 4G/5G mobile network, VoIp fixed network

• Cloud and platform: Red Hat OpenShift, CNF, containers, and Kubernetes.

• GenAI: LLM, prompt engineering, AI agents, orchestration, RAG

• Data pipeline and real-time: Prefect, Airbyte, Dagster, Airflow, InfluxDB, PostgreSQL, Pinot, or Redis.

• Development and DevOps: Python, Java, Git, GitLab CI/CD, Jira, Docker, GitOps, and ArgoCD or Flux.

• Front-end and supervision: React or Angular, Superset and Grafana POWER BI, QLIK

The profile sought

A final-year engineering school student or M2 Master's student, Bac+5 level, with knowledge in Python development and a strong interest in GenAI technologies, LLMs, and intelligent agents.

Knowledge in front-end development, particularly with React or Angular, is expected. Curiosity for cloud environments, DevOps, data pipelines, and real-time databases is appreciated. Knowledge of the telecom domain is an asset, though not essential.

Autonomy, rigor, synthesis skills, and the ability to present technical results to non-expert stakeholders are expected. A good level of technical English is required.

What the internship will help develop

This internship will provide hands-on experience in integrating GenAI solutions and LLM agents within a production cloud-native telecom environment. It will also offer the opportunity to work on selecting data architectures, operational pipelines, real-time databases, Python and front-end development, as well as CI/CD and GitOps industrialization.

You will benefit from a gross salary between 1306.91 and 1680.32 euros.

Orange Wholesale is a major player in infrastructure, networks, and connectivity services for operators and digital companies. Present in 30 countries, the company has 3,500 employees and generates nearly 6 billion euros in revenue. It designs, operates, and secures global infrastructures, from underwater cables to satellites, to ensure the resilience and performance of communications.

Within Orange Wholesale, OINIS (Orange International Networks Infrastructures & Services) brings together over 1,500 employees. This technical department manages the design, planning, deployment, and operation of international and long-distance networks in an international, diverse, and innovative environment.

The Services department ensures the engineering, operation, and continuous improvement of cloud-native, multi-vendor, and geo-redundant platforms dedicated to digital communications: VoLTE, SMSoIP, voice, and IoT. Its activities cover the design and deployment of solutions, supervision, capacity analysis, incident diagnostics, and the automation of THINK/BUILD/RUN processes.

Orange Wholesale is a major player in infrastructure, networks, and connectivity services for operators and digital companies. Present in 30 countries, the company has 3,500 employees and generates nearly 6 billion euros in revenue. It designs, operates, and secures global infrastructures, from underwater cables to satellites, to ensure the resilience and performance of communications.

Within Orange Wholesale, OINIS (Orange International Networks Infrastructures & Services) brings together over 1,500 employees. This technical department manages the design, planning, deployment, and operation of international and long-distance networks in an international, diverse, and innovative environment.

The Services department ensures the engineering, operation, and continuous improvement of cloud-native, multi-vendor, and geo-redundant platforms dedicated to digital communications: VoLTE, SMSoIP, voice, and IoT. Its activities cover the design and deployment of solutions, supervision, capacity analysis, incident diagnostics, and the automation of THINK/BUILD/RUN processes.

Skills