OTA Specialist – Holiday Homes & Short-Term Rentals

Company Description Tratoli is a leading travel technology company based in Mumbai, dedicated to revolutionizing the travel booking experience through cutting-edge technology. With a comprehensive suite of products, Tratoli simplifies every aspect of holiday planning, booking, and travel. Over 20,000 travelers and travel agents benefit from our innovative solutions, including a flagship travel booking software and an on-travel assistance app. Our expertise in merging technology with the travel industry allows us to create seamless and memorable travel experiences. Role Description As an OTA Specialist, you will play a crucial role in managing and optimizing our listings on Online Travel Agencies (OTAs) for holiday homes and short-term rentals. You will be responsible for ensuring our properties are effectively represented, competitively priced, and readily available to potential guests. This position requires a proactive individual with strong analytical skills and a passion for the travel industry. Responsibilities: * Manage and optimize property listings on various OTAs (e.g., Airbnb, Booking.com, Expedia). * Ensure accurate and up-to-date property information, including descriptions, photos, amenities, and pricing. * Monitor and analyze OTA performance metrics (e.g., bookings, occupancy rates, revenue) to identify areas for improvement. * Develop and implement strategies to increase property visibility and improve search rankings on OTAs. * Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner. * Collaborate with the marketing and sales teams to develop promotional campaigns and offers. * Conduct market research to stay informed about industry trends, competitor activities, and pricing strategies. * Manage and update pricing and availability calendars across all OTAs. * Maintain strong relationships with OTA representatives to leverage opportunities and resolve issues. * Ensure compliance with OTA policies and guidelines. Qualifications: * Bachelor's degree in hospitality management, tourism, marketing, or a related field. * Proven experience in managing and optimizing property listings on OTAs. * Strong understanding of OTA platforms, including Airbnb, Booking.com, and Expedia. * Excellent communication and interpersonal skills. * Analytical skills and ability to interpret data and make data-driven decisions. * Ability to work independently and as part of a team. * Strong organizational and time-management skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook). * Knowledge of revenue management principles is a plus. * Experience with channel management software is a plus. Benefits: * Competitive salary. * Performance-based bonuses. * Health insurance. * Paid time off. * Opportunity for professional development and growth.