Order Fulfillment Associate

As an Order Fulfillment Associate, you will play a key role in our customers experience, by accurately picking and packing orders and providing clear communication. You will confirm digital orders before preparing them for pick up, and contact customers about any shortages. As a member of our counter team, you will help to maintain, stock, and keep a clean counter sales area to provide the highest level of customer service. In addition, you will provide support to our sales teammates and at times will be called upon to help load customers and finalize paperwork.

Additional duties will include:

• Monitor digital orders to ensure they are confirmed and picked in a timely fashion
• Use great attention to detail to accurately pick and pack orders
• Drive sales growth through excellence in your role and building relationships with customers at each interaction
• Assist teammates in servicing customers at the counter
• Inform the buyer when stocks levels are low or when you encounter a discrepancy
• Perform other tasks as requested by your supervisor or the Profit Centre Manager