Operations & Technical Manager

As the Operations & Technical Manager at MDS, you will sit at the intersection of operations, systems, and execution. Your role is to ensure the entire organization runs smoothly by leading our internal tech team, maintaining and improving the systems that power MDS, and supporting every department with operational clarity, KPIs, hiring support, and process structure. You’ll oversee automation workflows, system integrations, AI-driven tooling, project execution, and technical troubleshooting across platforms like Go High Level, Airtable, Zapier/Make, Softr, ClickUp, and more. At the same time, you’ll play a pivotal operational role—helping teams define and track KPIs, maintain SOPs, streamline communication, and execute cross-departmental projects with consistency and discipline. This is a hands-on, hybrid technical–operations leadership role for someone who thrives in problem solving, systems thinking, and helping teams operate at their highest potential. You are both technically capable and operationally strong. You understand how systems, workflows, data, and teams fit together—and you naturally step into the space where structure, clarity, and execution are needed. ... (and so on)