Unison Group
1 year ago
Operations Support Engineer
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Company information
- Company
- Unison Group
- Location
- Singapore Singapore
- Posted
- 1 year ago
Job description
Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary. Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings and recommendations to stakeholders.
Required skills
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