Operations Support Coordinator (Java / SQL / Linux)

Job Description : Job Title: Operations Support Coordinator (Java / SQL / Linux) Experience: Minimum 3 years of relevant experience Role Overview: We are looking for a proactive and detail-oriented Operations Support Coordinator who will be responsible for overseeing day-to-day support activities, ensuring effective communication across teams, and driving timely resolution of tickets and operational issues. The ideal candidate will have strong coordination skills, technical awareness, and the ability to work effectively in a fast-paced environment. Key Responsibilities: • Provide high-level support to internal stakeholders, including IT staff, business users, and other departments. • Coordinate with various teams to ensure seamless execution of projects and initiatives. • Troubleshoot and resolve technical issues related to Java, SQL, and Linux. • Develop and maintain documentation for processes and procedures. • Collaborate with the team to identify and implement process improvements. • Ensure compliance with company policies and procedures. • Participate in on-call rotation to provide 24/7 support. • Stay up-to-date with industry trends and best practices. • Work closely with other departments, such as IT, Finance, and HR, to ensure effective communication and collaboration. • Develop and maintain relationships with internal stakeholders to build trust and credibility. • Provide exceptional customer service by responding promptly to requests and resolving issues in a timely manner. • Collaborate with the team to develop and implement training programs for new hires. • Participate in regular meetings to discuss project progress, identify areas for improvement, and provide feedback. • Stay organized and manage multiple priorities simultaneously. • Develop and maintain expertise in Java, SQL, and Linux technologies. • Work effectively in a dynamic environment with changing priorities and deadlines. • Collaborate with the team to develop and implement metrics to measure performance and success. • Participate in regular training sessions to stay current with industry trends and best practices. • Stay up-to-date with company policies and procedures. • Develop and maintain relationships with internal stakeholders to build trust and credibility. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance. • Flexible working hours and remote work options. • Access to cutting-edge technologies and tools. • Professional training and development opportunities.