TALENTD Recruitment
10 months ago
Operations Director
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Company information
- Company
- TALENTD Recruitment
- Location
- Australia Australia
- Posted
- 10 months ago
Job description
Job Title: Operations Director
Location: Remote (Australia)
We are seeking an Operations Director to serve as the driving force behind organisational performance, stability, and scale. This role centres on cross-department alignment, operational excellence, and ensuring consistent, high-quality delivery for clients. If you thrive in fast-growth environments and excel at turning complexity into clarity, this position offers the opportunity to create company-wide impact.
Responsibilities
Location: Remote (Australia)
We are seeking an Operations Director to serve as the driving force behind organisational performance, stability, and scale. This role centres on cross-department alignment, operational excellence, and ensuring consistent, high-quality delivery for clients. If you thrive in fast-growth environments and excel at turning complexity into clarity, this position offers the opportunity to create company-wide impact.
Responsibilities
- Lead and align Marketing, Client Success, Product, and Finance to ensure unified execution of priorities.
- Maintain operational rhythms including KPI reviews, huddles, scorecards, and OKR tracking.
- Oversee the full client journey, ensuring strong service standards, retention, and predictable outcomes.
- Optimise workflows, systems, SOPs, and reporting structures across the business.
- Manage AR operations, budget controls, and financial governance.
- Coach and develop leaders, reinforcing performance standards and capacity planning.
- Handle escalations, risk management, compliance, and early detection of operational issues.
- Support strategic planning and ensure alignment between long-term goals and operational capabilities.
- Proven experience leading operations in high-growth environments.
- Strong capability in systems thinking, cross-department alignment, and data-driven decision-making.
- Commercially sharp, calm under pressure, and highly execution-focused.
- Skilled in building structure, solving problems, and maintaining high accountability.
- Deep understanding of how Marketing, Sales, Product, and Client Success interconnect.
- Opportunity to drive company-wide impact and shape long-term operational strategy.
- High level of autonomy, influence, and leadership scope.
- Chance to build scalable systems and support global expansion.
Required skills
- marketing
- remote
- kpi
- leadership
- problem solving
- finance
- strategic planning
- australia
- data-driven decision-making
- product
- client success
- sops
- accountability
- financial governance
- systems thinking
- operations director
- high-growth environments
- okr
- ar operations
- budget controls
- commercially sharp
- execution-focused
- structure building
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