Operations Associate

The Operations Associate ensures smooth daily operations by managing scheduling, resource coordination, and supplier relationships. This role focuses on maintaining service quality, supporting cleaner onboarding and performance, and optimising workflows to enhance guest satisfaction and drive business success. Key Responsibilities Cleaner Hiring & Performance – Recruit, onboard, and integrate cleaners. Monitor performance, provide feedback, and take action on underperformance through training or other corrective measures. Ensure compliance with company policies and procedures. Collaborate with the Operations Manager to develop and implement process improvements. Optimize workflows to enhance guest satisfaction and drive business success. Support the implementation of new initiatives and projects. Key Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment. High level of attention to detail. Ability to prioritize tasks effectively. Ability to maintain confidentiality. Benefits Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment.