Operations Assistant - Bilingual French and Mandarin

Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value diversity, equity, and inclusion in the workplace. Our mission is to empower our team members with the tools, resources, and support needed to excel in their roles. As a result, we foster a culture of collaboration, innovation, and continuous learning. What Are We Looking For? We are seeking an Operations Assistant who is bilingual in French and Mandarin, with excellent communication skills, attention to detail, and ability to work effectively in a fast-paced environment. The ideal candidate will have experience working in logistics or operations, preferably in the e-commerce industry. Key Responsibilities: As an Operations Assistant, you will be responsible for coordinating and supporting UniUni’s daily operations, including but not limited to: • Coordinating with drivers, dispatchers, and warehouse staff to ensure timely delivery of parcels; • Managing and tracking packages, ensuring accurate inventory levels and efficient use of resources; • Providing exceptional customer service by responding promptly to customer inquiries and resolving issues in a professional manner; • Collaborating with the operations team to identify and implement process improvements; • Maintaining accurate records and reports, including but not limited to: package tracking, delivery statistics, and operational metrics. What We Offer? As an Operations Assistant at UniUni, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. Our benefits include: • Competitive salary and bonus structure; • Comprehensive health insurance; • Retirement savings plan with employer matching contributions; • Paid time off and holidays; • Professional development opportunities, including training programs and mentorship; • Access to cutting-edge technology and tools; • Collaborative and dynamic work environment. How Do I Apply? If you are a motivated and detail-oriented individual who is passionate about logistics and operations, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter in English or French to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.