Operations Assistant

An Operations Unicorn blends EA foundation with systems, processes, and project support. They bring order and efficiency to your workflows, tools, and team operations.

• We recruit the best of the best — we care as much about the right soft skills as we do about hard skills.
• We want you here long-term and give you the benefits and support you’ve always dreamed of.
• We work one-on-one to match you with the perfect client.
• We love the strategic, initiative-taking, proactive doers of the world.
• You’ll have your own Talent Success Manager dedicated to your success.
• We focus on long-term partnerships, not projects.
• We live by: Stay humble. Be grateful. Work hard.

• Manage executive inbox and correspondence
• Organize calendars, schedule meetings, and confirm appointments
• Track tasks, projects, and deadlines to ensure nothing slips
• Prepare agendas, documents, and notes for meetings
• Organize files, documents, and data for easy access
• Book travel and manage itineraries
• Conduct light research to support decision-making

• Create and update SOPs and process documentation
• Manage task boards and project timelines (Asana, ClickUp, Trello)
• Track deliverables and send reminders/follow-ups
• Set up and maintain tools, platforms, and automations
• Support with reporting, metrics, and quality checks

Requirements

• Minimum 3+ years of experience in operations, project coordination, or executive support
• Strong critical thinking, problem-solving, and organizational skills with attention to detail
• Proven ability to create SOPs, manage workflows, and implement tools/automations
• Naturally proactive, reliable, and consistent in keeping projects and teams on track
• Growth-oriented professional seeking a long-term partnership with opportunities to scale

Benefits

• Unlimited earning potential if you choose to take on multiple clients and have the capacity

• Generous health allowance to support your well-being
• Profit-sharing opportunities as the company grows
• Access to exclusive upskilling and training in AI, operations, and leadership
• Monthly raffles and performance bonuses
• A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey