Operations Administrator & Receptionist

Operations Administrator & Receptionist - Germiston, Gauteng - Salary: R14,000 per month (Cost to Company)

About the Role

Are you an energetic, highly organized administrator who thrives in a demanding environment? This is an active, operationally critical role combining frontline client contact with demanding dispatch documentation, stock control, and compliance administration. If you have thick skin, excel at multitasking under pressure, and take pride in running an airtight front office, this is for you.

Key Responsibilities

• Front-of-House & Switchboard: Professionally answer incoming switchboard calls, route inquiries to the correct departments, take accurate messages, and receive visitors.
• Dispatch & Compliance Documentation: Generate accurate delivery notes, print item labels for outgoing orders, and issue Certificates of Conformance (COCs) for technical jobs.
• Records & Archiving: Capture and track delivery note details on Excel daily, ensure all signed PODs are scanned, and maintain strict numerical filing for archiving.
• Departmental Support: Maintain weekly filing of manual estimates and quotations for the estimating team.
• Internal Stock Management: Control and oversee company stationery levels and the office supply cupboard to prevent loss or shortages.
• ERP System Maintenance: Navigate and update the in-house production management system with accuracy and speed.

Minimum Requirements

• Experience: Minimum 24 years of proven experience in a fast-paced Reception / Frontline Admin / Dispatch Admin role (experience in print production is a strong advantage).
• Technical Skills:

• Intermediate proficiency in Microsoft Excel, Word, and Outlook.
• Experience with ERP/production software (experience with Tharstern or similar MIS systems is a significant plus).

• High attention to detailaccuracy with job numbers, labels, and compliance certificates is non-negotiable.
• Resilient, proactive, and capable of working calmly under high pressure and tight deadlines.
• Excellent verbal and written English communication skills.