Hire Resolve
11 months ago
Operation Manager
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Company information
- Company
- Hire Resolve
- Location
- South Africa South Africa
- Posted
- 11 months ago
Job description
Hire Resolves client is looking for a Operation Manager to join their team in Yzerfontein, Cape Town.
:
You can also connect with Myself, Arista Palin - [email protected]
:
- Oversee and support the event manager, part-time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
- Foster a collaborative, motivated, and customer-focused team culture.
- Manage team schedules, recruitment, training, and performance evaluations.
- Oversee daily operations, ensuring smooth functioning across all departments.
- Maintain high standards of cleanliness, safety, and guest satisfaction.
- Manage vendor and supplier relationships to ensure consistent quality and service.
- Work closely with the event manager to ensure flawless execution of events.
- Address guest inquiries and resolve issues promptly and professionally.
- Assist with event planning and logistics as needed.
- Manage budgets, track expenses, and ensure cost-effective operations.
- Report on financial performance, identifying areas for improvement.
- Collaborate with the owner to develop strategies to grow revenue streams.
- Identify opportunities for business growth and enhanced guest experiences.
- Ensure the venue and its facilities are well-maintained and fully operational.
- Address maintenance issues promptly to uphold the venue’s aesthetic and functional
standards.
- Proven experience in hospitality, event management, or a similar leadership role.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills, with a passion for guest service.
- Financial acumen, with experience managing budgets and expenses.
- Ability to lead and inspire a diverse team, fostering collaboration and accountability.
- Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.
You can also connect with Myself, Arista Palin - [email protected]
Required skills
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