Receptionist Bank

Function As a bank receptionist, you are the person who greets customers first when they come or contact us by phone. A summary of your responsibilities: Greet and support customers in daily banking activities (such as payments, obtaining cards, opening accounts, and helping with online banking). Provide basic information about savings and payment products. Guide customers in using digital tools and online services. Coordinate with colleagues to ensure a smooth customer experience. Monitor and maintain the reception area, ensuring it is clean and organized. Perform administrative tasks such as answering phones, responding to emails, and filing documents. Maintain confidentiality and handle sensitive information with discretion.