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Tata Consultancy Services

5 months ago

Onsite Support

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Company information

Company
Tata Consultancy Services
Location
México, Ciudad de México Mexico
Posted
5 months ago
View all jobs at Tata Consultancy Services

Job description

We’re Hiring at Tata Consultancy Services (TCS) IT Support Engineer | Technical Support Specialist Tata Consultancy Services is looking for a talented IT Support professional to join our team and provide high-quality technical assistance in a dynamic corporate environment. Key Responsibilities: • Attend and resolve service requests in a timely manner • Install and configure network components • Install and configure desktop computers and related devices • Provide technical support to end users, including troubleshooting and resolving technical issues, and escalating complex problems to senior engineers as needed. Requirements: • Bachelor’s degree in Computer Science or related field • Minimum 1-2 years of experience in IT Support role • Strong understanding of computer hardware, software, and networking fundamentals • Excellent communication and interpersonal skills • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines • Familiarity with IT service management frameworks such as ITIL is an added advantage. Benefits: • Competitive salary package • Comprehensive health insurance • Retirement plan with employer matching contributions • Paid time off and holidays • Opportunities for career growth and professional development • Collaborative and dynamic work environment.

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