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"Online Reputation Management"
Job description
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Monitor and manage brand mentions, reviews, and feedback across social media, review sites, and search engines
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Respond to comments, messages, and reviews in a professional, timely, and brand-aligned manner
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Actively participate in social media engagement to build positive sentiment around the brand
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Coordinate with internal teams (social media, content, customer service) to address concerns or queries
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Manage crisis communication and escalate issues when necessary
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Track, analyze, and report online sentiment and feedback trends (Social Listening)
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Dislike or downvote negative/unfair reviews, where applicable
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Focus on increasing positive visibility and brand advocacy across platforms
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Work on Google My Business (GMB) and assist in maintaining up-to-date, optimized profiles
Required skills
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Company information
- Company
- ODigMa
- Location
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India, Karnataka, Bangalore
India - Posted
- 10 months ago
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