Online Marketing Manager - Quality Assurance (m/w/d)

Rügamer & Steiner is the leading E-Mail Marketing Agency behind the most successful E-Commerce companies in DE, AU & CH. Over 100+ Online Shops already trust us and reach their customers' hearts & wallets.

Our E-Mail campaigns generate millions in revenue for our clients. To make that happen, we need absolute quality – in Copy, Design, and Project Management.

Aufgaben

Your Role

As QA Manager Marketing (m/w/d), you ensure the quality of all E-Mail campaigns before they go to our clients. You are the "last filter" before sending and make sure each campaign is perfect – technically error-free, design-wise appealing, and textually convincing. While working closely with our Design-, Copy-, and Project Management-Teams, you provide constructive feedback that leads to continuous improvement.

Your Tasks

Quality Control Copy & Content

• Spelling & Grammar: You check all texts for errors and ensure German language is error-free
• Style & Clarity: You control whether formulations are clear, understandable, and target-group-oriented; you recognize unclear or ambiguous statements and provide suggestions for improvement
• Incorrectness of Content: You check for false, missing, or misleading information, outdated offers, prices, dates, and contact details
• Briefing Compliance: You control whether customer briefing and all client requirements are met (e.g., specific demands, brand guidelines, messaging)
• Call-to-Action: You ensure clear action prompts are present and correctly linked

Quality Control Design

• Picture Selection: You check whether pictures are thematically fitting, not too generic, and important details are recognizable
• Formatting & Consistency: You control font styles, colors, spacing, and layouts for consistency; you recognize distorted or incorrectly displayed graphics
• Missing Content: You check for completeness: placeholders, CTAs, product pictures, and other design-relevant elements are present
• Briefing Compliance: You ensure Design Briefing and client requirements are met (e.g., corporate design, specific layout requirements)

Quality Control Technology

• Link Validation: You check whether all links are correct and lead to the right URL
• Incorrect Content: You check for technically incorrect content (e.g., broken placeholders, wrong variables, incorrectly inserted links)
• Upload & Send Process: You document upload failures and technical errors in the upload process (Filestage/Klaviyo) and resolve them immediately
• Functionality: You test the campaign on all relevant devices and email clients

Organization & Reporting

• You maintain structured QA protocols, documenting all found errors
• You prioritize errors by severity and provide clear, constructive feedback to responsible teams
• You track error trends and provide regular feedback for quality improvement
• You communicate with designers, copywriters, and project managers to ensure errors are quickly resolved
• You ensure campaigns are only released when they meet all QA criteria

Qualification

What You Bring

• A keen eye for details and high quality standards
• Solid knowledge of spelling and grammar (German is your native language or fluent)
• Understanding of good copywriting and design
• Basic understanding of E-Mail Marketing and technical processes
• Structure and reliability – you document thoroughly and systematically
• Able to provide constructive critical feedback (communication on eye level!)
• Affinity for communication and tracking tools

Benefits

What We Offer You

• A dynamic and growing company
• The opportunity to take on real quality responsibility
• An experienced team that you can learn from
• Insight into successful E-Mail Marketing strategies
• Development opportunities in E-Commerce and marketing

What You Can Expect From Us

Safe Workplace

Every person we hire should grow with us long-term. E-Commerce is the industry of the future with annual growth rates in double digits. Rügamer & Steiner is the fastest-growing E-Mail Marketing Agency 2024 and 2025 in the German-speaking E-Commerce market.

Great Work Atmosphere

The way we interact with each other is very collegiate and family-like. We all pull together and motivate each other to achieve top performances and personal growth.

Good Compensation & Career Opportunities

Our employees receive a fair compensation package and additional benefits. Over the next few years, we will continue to grow and expand. Therefore, we need more experts and/or leaders!

And Much More:

• Modern office in central location in Düsseldorf Pempelfort with rooftop garden and connection to public transportation
• Ongoing training & career opportunities
• Team cohesion in a dynamic and collegiate team
• An attractive salary model
• Firm events, trade fairs, lectures, and events
• Very good working materials: best Apple hardware, height-adjustable desks, and more

You Recognize Yourself Again?

Then apply today and become part of the team soon!

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