On-Site Airline Support Specialist

Summary/Objective The On-site Airline Support Specialist will support our airline client, located onsite at the client’s office. The On-site Airline Support Specialist is the primary point of contact for both the client and vendor regarding API’s operations. In this role, the On-site Airline Support Specialist processes reservations and cancellations, maintains and cultivates successful relationships with our airline partner as well as our suppliers, and sometimes directly with the crew. Maintaining open lines of communication with the client and vendor is crucial to the success of this role. The On-site Airline Support Specialist will also be responsible for ensuring that all necessary documentation is accurate and up-to-date. This includes, but is not limited to, flight schedules, crew manifests, and passenger manifests. The On-site Airline Support Specialist will also be responsible for resolving any issues that may arise during the course of the day, such as discrepancies in flight schedules or passenger manifests. The On-site Airline Support Specialist will work closely with the API’s operations team to ensure that all tasks are completed in a timely and efficient manner. The On-site Airline Support Specialist will also be responsible for reporting any issues or concerns to the API’s operations team in a timely and efficient manner. The On-site Airline Support Specialist will be the primary point of contact for both the client and vendor regarding API’s operations. The On-site Airline Support Specialist will be responsible for ensuring that all necessary documentation is accurate and up-to-date. This includes, but is not limited to, flight schedules, crew manifests, and passenger manifests. The On-site Airline Support Specialist will also be responsible for resolving any issues that may arise during the course of the day, such as discrepancies in flight schedules or passenger manifests. The On-site Airline Support Specialist will work closely with the API’s operations team to ensure that all tasks are completed in a timely and efficient manner. The On-site Airline Support Specialist will also be responsible for reporting any issues or concerns to the API’s operations team in a timely and efficient manner.