On-line Service Specialist

Job description

Job Description: 1、The person will be responsible for online telephonic support to customer technical queries received from customers. 2、Timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system (whatapp) whichever management advice to use. 3、Professional English speaking communication, person should have good knowledge on Electrical and Electronic or power electronics, solar inverters product. 4、Should be able to conduct periodic product training for customers and ...

Required skills

english communication training electrical technical support electronic customer electronics product solar power inverters online freshdesk queries telephonic whatapp

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