Office Manager / Office Operations Support (m/f/d)

About IONOS

At IONOS, we don't just manage servers, we shape the digital future for over 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer of independent cloud solutions, we are building next-generation infrastructure: from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us: Digital decision-making freedom for Europe and real impact for small and medium-sized enterprises (SMEs) as well as large corporations. We work in agile teams, rely on transparent structures, and believe that excellence and innovation can only arise from genuine team spirit.

Ready for your next step? Become a part of IONOS and grow with us.

Area of Responsibility

At IONOS, you bring order to the things that matter – literally, every day. As Office Manager or Office Operations Support, you are the heart of our office: the first point of contact for colleagues, service providers, and guests. You create a working environment where everyone feels comfortable, processes run smoothly, and nothing is left to chance.

• Reception & Guest Management: You are the friendly face of our company – you professionally receive guests and visitors, coordinate meeting rooms, and ensure that our employees always have a well-organized point of contact.
• Office Organization & Logistics: You independently plan and optimize the inventory of office supplies, consumables, and catering items (coffee, drinks, snacks, sanitary products) – with an eye on efficiency and availability. You also coordinate all incoming and outgoing package and mail logistics, including complex shipments and IT hardware shipping.
• Infrastructure & Facility Management: You are the central interface to building management and external service providers: you monitor maintenance schedules, coordinate repairs, and ensure that our office is always in perfect condition. You work closely with the purchasing department and proactively contribute your operational requirements.
• Access Management: You maintain access systems, update seating plans, and actively support HR in onboarding and offboarding processes by setting up and managing access authorizations.
• Work Safety & Events: You actively contribute to compliance with occupational safety and fire safety requirements, working closely with the safety officer. Furthermore, you plan and coordinate internal events, all-hands meetings, parties, and external conferences.

Qualifications

• Work Experience: You have at least 1-3 years of demonstrable professional experience in Office Management, Facility Management, Front Office, or a comparable administrative function.
• Process & Organizational Understanding: You work in a structured and self-responsible manner, understand operational processes, and have a good feel for efficient inventory and maintenance planning.
• Service Orientation & Hands-on Mentality: You are known for your high customer and employee orientation – you get involved where needed and find pragmatic solutions even in unexpected situations.
• Digital Competence: You work confidently with modern office tools and have a fundamental openness to digital work methods, automation approaches, and new systems.
• Communication & Compliance: You communicate clearly and professionally in German (English skills are a plus) and have basic knowledge of data protection and information security.
• Personality: You are team-oriented, reliable, and possess excellent organizational and multitasking skills. Flexibility, attention to detail, and a solution-oriented approach are a matter of course for you.

Benefits

• Flexible working hours through trust-based working hours.
• At some locations, a subsidized canteen and various free drinks.
• Modern office spaces with excellent public transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous further training and development opportunities.
• Various health offers, such as sports and health courses.

Application Note

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic and social origin, religion, disability, age, sexual orientation and identity, physical characteristics, marital status, or any other criteria unrelated to the job according to applicable law.