Office Manager

We are seeking an experienced Office Manager to join our Melbourne team. This role is essential to the smooth operation of our campus, supporting administrative functions while maintaining a professional, efficient, and welcoming environment for staff and students.You will oversee campus operations, coordinate resources, and ensure that our administrative systems run seamlessly. The ideal candidate is someone who is proactive, people-focused, and enjoys bringing structure and efficiency to a dynamic educational setting.

Who Are We?
Laneway Education is a Registered Training Organisation (RTO) specializing in:

• Entrepreneurship and Innovation
• Information Technology
• Project Management
• Leadership and Management
• Construction qualifications

With campuses in Sydney and Melbourne, Laneway delivers real-world learning experiences that empower students to think creatively, collaborate effectively, and lead with confidence in their chosen careers.

Key Responsibilities

• Oversee campus administration, streamline processes, and ensure an efficient, student-focused office.
• Manage human resources, workspace, and facilities to support teaching and student services.
• Supervise and guide administrative staff, fostering accountability, collaboration, and growth.
• Maintain accurate and confidential records, financial accounts, and student documentation.
• Coordinate with academic staff to resolve issues and ensure smooth program delivery.
• Oversee office equipment, supplies, and facilities to provide a safe and welcoming environment.
• Manage HR activities including recruitment, onboarding, performance reviews, payroll, and training.
• Drive process improvements and policy development to enhance operational efficiency and the student experience.

Requirements

• Bachelor’s degree or above .
• Minimum of five years’ experience in office or administrative management, ideally within a professional services or corporate environment.
• Excellent organizational, time management, and multitasking abilities, with strong attention to detail and accuracy.
• Demonstrated ability to communicate effectively with a diverse range of stakeholders, including academic staff, students, partners, and service providers.
• Proficiency in Microsoft Office Suite and office administration systems.