Ocean Freight Product Manager - IBERIA

Scope The Ocean Freight Product Manager is responsible for developing and executing the Ocean Freight (FCL/LCL) product strategy for IBERIA. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams. Responsibilities Product Strategy & Market Positioning Build and execute the Ocean Freight (FCL/LCL) product strategy for IBERIA, ensuring competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Develops and maintains a deep understanding of market trends, customer needs, and competitor activity to inform strategic decisions. Collaborates with cross-functional teams to identify opportunities for growth, optimize processes, and improve customer satisfaction. Product Development & Innovation Identifies and prioritizes product development initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience. Develops and maintains a pipeline of innovative products and services that meet evolving customer needs. Partners with internal stakeholders to develop and implement go-to-market strategies for new products and services. Carrier Relationships Manages relationships with ocean freight carriers to ensure strong partnerships, competitive pricing, and reliable service. Negotiates contracts, resolves issues, and ensures compliance with regulatory requirements. Sales & Operations Collaboration Works closely with Sales teams to understand customer needs, identify opportunities, and develop targeted sales strategies. Collaborates with Operations teams to optimize processes, improve efficiency, and enhance customer satisfaction. Regional Product Teams Collaboration Develops and executes regional product strategies in collaboration with Regional Product Teams. Ensures alignment with global product strategy, drives digital adoption, and improves customer satisfaction. Performance Metrics & Reporting Tracks and analyzes key performance metrics (KPIs) to measure product performance, customer satisfaction, and revenue growth. Develops and maintains reports and dashboards to provide insights and recommendations for strategic decision-making. Certifications & Education Bachelor's degree in Supply Chain Management, Logistics, or related field. 5+ years of experience in ocean freight, logistics, or supply chain management. Strong understanding of ocean freight market trends, regulatory requirements, and industry best practices. Professional certifications (e.g., APICS, CSCP) are a plus.