Night receptionist (M/X/F)

Dependent on the Front Office Manager.

Main tasks:

- Welcoming clients:

• taking care of late-night check-ins
• taking care of early morning check-outs
• being the point of contact at night: providing necessary information, answering calls and ensuring wake-up service.
• participating in setting up breakfast service before dedicated service arrival

- Ensuring client security:

• monitoring the smooth running of things within the hotel
• being responsible for securing entrances and exits, doors and windows, emergency exits: executing regular patrols
• ensuring safety in case of fire, activating evacuation plan and guiding clients in case of an emergency
• regulating heating and lighting systems if necessary

- Executing administrative tasks related to night reception management:

• preparing night audit reports
• preparing arrival lists or other necessary reports for day shifts