Night Porter

The Role | Te mahi We are seeking a Night Porter to provide an exceptional level of service that exceeds expectations of our guests. This full-time permanent role (32 hours per week) is based at Novotel Christchurch Airport. Responsibilities | Ngā haepapa Providing a warm and welcoming environment within our hotel where everyone feels at home. Assisting with valet parking and luggage. Supporting the Night Manager with guest requests/tasks and overnight checks to be completed Resolve any guest issues promptly and efficiently. Maintaining high standards of cleanliness, tidiness, and organization throughout the hotel. Ensuring all hotel facilities are well-maintained and in good working order. Providing exceptional customer service by being attentive, responsive, and courteous at all times. Supporting other departments as required. Being proactive in identifying and resolving any issues that may arise during your shift. Maintaining confidentiality and adhering to our company's policies and procedures. Ensuring a safe and secure environment for guests and colleagues alike. Benefits | Ngā mōhiotanga Competitive salary package. Opportunities for career growth and development. A supportive and inclusive work environment. Access to training and professional development programs. Recognition and reward for outstanding performance.