Night Audit / Relief Night Manager (M/F/NB)

JO&JOE is a new hostel in Auckland! And is looking for its next Night Audit / Relief Night Manager.
Come and write a page in the history of JO&JOE, by being part of the opening team! The Night Audit / Relief Night Manager is a dual-role night owl who keeps our records sharp while the city sleeps.

Why you?

None of these night-time missions will scare you:

• Mission 1: Be the main point of contact for guests overnight, handling check-ins, check-outs, and late-night queries with a warm, professional attitude.
• Mission 2: Ensure the safety and security of guests, staff, and the property during the night shift.
• Mission 3: Respond calmly and efficiently to emergencies or incidents, following established procedures.
• Mission 4: Coordinate with housekeeping and maintenance to ensure public areas are tidy and ready for the next day.
• Mission 5: Complete nightly financial audits, reconcile transactions, and prepare handover reports for the morning team.
• Mission 6: Step into the Night Manager role with confidence, supporting the team, resolving issues, and keeping operations smooth while they’re off duty.
• Mission 7: Uphold JO&JOE’s standards of service, hospitality, and community spirit, even in the quiet hours.