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Grand Hotel Zermatterhof

2 months ago

Night Audit (m/f/d)

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Company information

Company
Grand Hotel Zermatterhof
Location
Schweiz, Kanton Wallis, Visp, Zermatt Switzerland
Posted
2 months ago
View all jobs at Grand Hotel Zermatterhof

Job description

Together with your colleagues, you will create an unforgettable stay for our discerning and international guests.

  • Responsibility or co-responsibility for managing the night shift and ensuring the smooth running of all reception-related tasks

  • Service-oriented host for our national and international guests during the night

  • Ensuring efficient information flow within the entire Front Office area

  • Professional complaint management and competent handling of guest requests

  • Carrying out general reception duties such as check-in, check-out, and guest support

  • Administrative tasks, including checking billing, preparing shift handovers, and maintaining relevant lists and reports

  • Creation of daily closing reports (Night Audit) as well as control and booking of all daily revenues

  • Carrying out regular security and control rounds throughout the hotel

  • Close cooperation with the Housekeeping, Technical, and F&B departments to ensure smooth hotel operations

  • Permanent or fixed-term employment in an appreciative and collegial working environment
  • An attractive, performance-related remuneration
  • Accommodation and meals are available
  • A diverse, exciting, and varied activity
  • A comprehensive benefits package within Zermatt Hospitality Group AG with attractive discounts in our gastronomic establishments as well as special overnight rates for family members and friends
  • Training and development opportunities, including via Typsy, with recognized modules
  • Internal language courses to promote your personal and professional development
  • Free use of fitness and wellness areas during off-peak hours
  • Further information about Zermatt Hospitality Group AG can be found at www.zermattjobs.ch

Required skills

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