New Power for our Customer Service Team sought (m/w/d) (Full-time)

Welcome to AkkuShop!

Briefly about us: We are a healthy, constantly growing family business with headquarters in 71404 Korb.

In addition to our webshop, we operate shops in several countries, and our articles are sold through various sales platforms and logistics partners.

Tasks

Main tasks include

• The telephone and written processing of all customer inquiries (e.g. ) and follow-up questions about existing orders
• A deep understanding of our customers' needs, as well as a friendly and customer-oriented working style in every situation
• As the direct point of contact for our customers, you are responsible for an excellent Customer Experience, finding solutions that meet their needs.

Qualification

What should you bring?

• Ideal experience in a call center or customer service, but also welcome to newcomers !
• Very good German language skills in writing and speaking
• Fast comprehension, meticulous and result-oriented working style
• High performance readiness, stress tolerance, and a strong customer orientation round out your profile
• A high level of reliability, flexibility, and self-responsibility

Benefits

• Company pension scheme
• Free drinks
• Employee events
• Modern work environment
• Job bike (E-bike)

Your chance for a career at AkkuShop!

We offer a secure job with a future-oriented company, with varied tasks in a highly motivated, engaged, and successful team. You can expect a challenge with room to implement your own ideas. Become part of AkkuShop and bring your qualifications into the sense of our company for a jointly successful future!

We look forward to your comprehensive application with indication of the earliest possible start date at

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