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Meta

9 months ago

Network Engineer, Operations & Support

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Company information

Company
Meta
Location
Singapore Singapore
Posted
9 months ago
View all jobs at Meta

Job description

**Summary:**

Meta is looking for a Subsea Network Operations Engineer responsible for the operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to design, deploy, and maintain a subsea network and be involved in all aspects of networking at Meta.

**Required Skills:**

Network Engineer, Operations & Support (Subsea) Responsibilities:

1. Manage subsea network performance and operations

2. Perform MA duties on Meta owned cable systems as required

3. Act as O&M SME for contracting and provide consultative O&M guidance to internal Meta teams

4. Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management

5. Run turnkey projects. Receive/review designs from engineering and run field deployments as needed

6. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance

7. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them

8. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments

9. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans

10. Proactively contribute to documentation, automation and processes as they evolve

11. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team's future roadmaps & goals

12. Coordinate documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained

13. Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program

14. Ensure processes are in place to confirm all documentation and systems are delivered into Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network

15. Manage expectations of all interested parties with key deliverable and milestone dates

16. Maintain deployment status reporting and provide frequent deployment updates as needed

17. Identify, communicate and manage risks and adjustments to the overall program

18. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management

19. Support on call for operations on a rotational basis

20. Expect to travel 10% to 25% of the time

**Minimum Qualifications:**

Minimum Qualifications:

21. 10+ years industry experience in Subsea Operations, Deployments, Technology or related fields

22. Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program

23. Experience with all possible wet plant failure mechanisms and how to diagnose and accurately locate faults whether electrical or optical

24. Experience managing and operating wet plant including BU's, WSS ROADMs and Repeaters

25. Familiarity with DCN operations, management, network security and architectures

26. Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs

27. CLS management experience including facilities maintenance and security

28. Prior experience managing PFE and troubleshooting complex subsea power and grounding issues

29. Experience in Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading

30. Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer

31. Experience understanding architecture for system dependencies and translate these into deployable solutions

**Preferred Qualifications:**

Preferred Qualifications:

32. BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience

33. Knowledge of data driven analysis

34. Experience in providing technical guidance to external vendors

**Industry:** Internet

Required skills

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