Network Engineer L1,L2,L3 - ST-ANC230413 027/2

· Collaborate with Level 1 network engineers to provide technical documentation support to Project & Solutions Teams, ensuring accuracy and completeness of project documentation, including system designs and configurations. · Partner with Level 3 network engineers to engage with back-line support and/or vendor support, contributing expertise and guidance to diagnose and rectify technical problems efficiently. · Provide support for post-sales installation and technical assistance to customers, ensuring timely resolution of issues. · Collaborate with other teams to identify and implement process improvements, streamlining documentation and reducing errors. · Participate in on-call rotation to provide 24/7 support for critical network services. · Develop and maintain technical knowledge and skills to stay current with industry trends and advancements. · Contribute to the development of technical documentation, including system designs and configurations, ensuring accuracy and completeness. · Engage with Level 3 network engineers to diagnose and rectify technical problems efficiently. · Provide technical guidance and support to Level 1 network engineers, contributing expertise and guidance to ensure timely resolution of issues. · Participate in training and professional development opportunities to enhance skills and knowledge.