Network and Security Administrator

We are seeking an intermediate-level Network Administrator with a specialty in security to support the daily operations of our network environment. The ideal candidate has 4–5 years of hands-on experience managing and troubleshooting WAN, VPN, and firewall technologies in an enterprise setting. This role is primarily operations-focused and requires participation in an on-call rotation to support 24/7 availability of critical network services.

Network Operations & Support

• Provide day-to-day administration, monitoring, and troubleshooting of WAN, LAN, Wi-Fi and VPN connectivity
• Respond to network incidents and service requests, ensuring timely resolution and communication with stakeholders
• Perform routine maintenance, upgrades, and changes to network devices following change management processes
• Support branch and remote site connectivity, including coordination with ISPs and third-party vendors

WAN & Security Management

• Administer and support WAN technologies (e.g., MPLS, SD-WAN, site-to-site VPNs, internet circuits)
• Configure and maintain firewalls, VPNs, and related security policies (e.g., Cisco, Fortinet, or equivalent)
• Implement and maintain secure network architectures, including segmentation and access control
• Assist with rollout of network security standards and best practices across sites

Monitoring, Incident Response & On-Call

• Monitor network performance and availability using network management and monitoring tools
• Investigate and resolve network alerts, performance issues, and security-related events
• Participate in an on-call rotation to provide after-hours support for critical network issues
• Escalate complex incidents to senior engineers or vendors as needed, while retaining ownership and oversight

Documentation & Continuous Improvement

• Maintain accurate documentation of network diagrams, configurations, and procedures
• Contribute to knowledge base articles and standard operating procedures for common tasks and incidents
• Identify recurring issues and propose improvements to reduce incident frequency and impact
• Support small to medium network projects and changes, ensuring operational readiness and smooth handover

Collaboration

• Work closely with systems, security, and service desk teams to ensure stable and secure operations
• Provide technical input to support security initiatives, audits, and compliance activities
• Communicate clearly with non-technical stakeholders about network issues and planned work