NET-EVOLUTION (digital agency): Inside Sales & Back-Office Specialist (Vicenza west), €35k

IN BRIEF

• GROUP: Net-Evolution
• SECTOR: Digital, software development, marketing automation
• ROLE: Inside Sales & Back-Office Specialist
• REPORTS TO: Owners
• HIRE: Immediate (full-time)
• WORK LOCATION: Arzignano (Vicenza west)
• COMPENSATION (Gross Annual Salary): Up to €35k
• ESSENTIAL SKILLS/REQUIREMENTS: Inside Sales, administration, digital, resident in the area, car owner

THE COMPANY

• Net-Evolution is a digital agency based in Arzignano (VI), which, since 2001, supports companies and SMEs in their innovation, communication, and digital transformation journeys. The company integrates expertise in software development, web, digital marketing, branding, communication, and AI, building customized solutions and solving complex problems starting from the analysis of customer processes, objectives, and needs.
• Business Areas: (1) custom software and management system development, web, e-commerce, applications, system integrations: simplifying and making business processes efficient; (2) digital marketing strategies, communication, branding, SEO, advertising, and social media: concrete and measurable results starting from feasibility studies and market analysis to understand the situation, market potential, digital channels, and competitors.
• Work Model: not a standard solution, but rather understanding the problem and building the most suitable technology and strategy. The company is a digital partner for businesses, accompanying them and evolving their tools, processes, communication, and business.
• Clients: companies from various sectors (manufacturing, tanning, industry, services, tourism, food, trade, professionals) looking to improve processes, efficiency, communication, and commercial development. The ideal client is a company that is not just looking for a website, campaign, or software, but a partner with whom to analyze needs, identify solutions, and build projects capable of evolving.
• Territories Covered: Veneto and Trentino + others nationally.
• Strengths: skills that are normally entrusted to different contacts, fast turnaround times, client presence, customization, digital expertise.
• Values: the company believes in useful innovation and the concreteness of technology. In other words: we believe that technology has value when it manages to improve how a company works, communicates, and grows.
• Numbers: projected revenue for 2026 €700k (strong growth and profitable), 6 people.

THE ROLE

• To strengthen the team and support business growth, Net-Evolution is seeking an Inside Sales & Back-Office Specialist who will assist the Owners in scheduling appointments and preparing offers and presentations, while also coordinating the administrative part (invoicing, collections, relations with accountant and labor consultant). The role is dual and will operate in both internal sales and administrative areas, serving as a client contact through participation in online and in-person events.
• Short-to-medium term objective: autonomy in invoicing, recurring administrative activities, offer preparation, CRM management, follow-up, ability to schedule qualified appointments.
• Medium-to-long term objective: complete management of commercial-administrative back office, reduction of owners' operational activities, management of client and prospect relationships, evolution towards greater responsibilities.

WHY SEIZE THIS OPPORTUNITY

• To operate in a central role within a valuable, innovative, established, and growing company.
• To grow and be consistently involved in decision-making processes and undertake a path that highlights one's strengths.
• To work towards objectives with significant autonomy.
• To enhance one's skills.
• To become a cornerstone of the company, working closely with top management.
• To operate in a varied role with little routine. The challenges are always different and linked to the needs of a growing company.
• To work in a role that combines skills and human relations.

WORK LOCATION

Via Pellizzari 22, Arzignano (A4 Montebello and Montecchio exits)

REPORTING LINE

The individual will report to the Owners.

MAIN TASKS AND RESPONSIBILITIES

• Training on products, services, solutions, technologies, and regulations.
• In-depth knowledge of the company and its service portfolio with the ability to engage in dialogue with clients and suppliers.
• Pre/post-event client contacts, phone calls to schedule appointments.
• Administrative management (first days of the month): client invoices, foreign self-invoices, credit cards, supplier invoices, payments, collections, relations with accountant (monthly balance) and labor consultant (payslips).
• Preparation of presentations (Canva) and client proposals.
• Management of client orders: confirmations, data verification, deposit invoices.
• Back-Office activities and supplier management.
• Handling objections and complaints: mediation and problem-solving with promptness and professionalism.
• Coordination with company teams to ensure smooth operational flow.
• Post-sales commercial support and maintaining client relationships by gathering feedback and needs to foster future business.
• Support during events and campaigns.
• Contribution to continuous process improvement and client satisfaction.
• Responsibility and management of client issues (and related opportunities) for their area of activity.

SKILLS, REQUIREMENTS, EXPERIENCE

• Residence (or willingness to relocate) in the area; Car owner.
• Knowledge of the English language.
• Propensity for client contact and commercial development.
• Operational administration experience: electronic invoicing, active cycle, administrative document management, tracking client/supplier deadlines, preparing data for the accountant.
• Excellent use of digital tools: Microsoft Office, Excel/Google Sheets, CRM/contact databases, Canva, marketing automation, AI.

WINNING CHARACTERISTICS

• Interest and aptitude for a 100% Sales & Administration role that requires specific skills, passion for one's work, dynamism, an analytical approach, and the ability to positively impact the company's business.
• Passion for digital transformation.
• Desire to get involved, specialize, and grow skills and capabilities; aptitude for continuous learning and improvement.
• Results-oriented approach, ability to work in an organized manner and towards objectives, practicality, reliability, accuracy, methodicalness, optimal time management, ability to monitor deadlines.
• Teamwork aptitude and ability to provide feedback.
• Awareness of working towards a common goal, considering the overall company vision and client satisfaction as priorities.
• Interpersonal skills: pleasant and positive approach, effective communication and presentation, critical thinking, active listening, empathy.
• Ambition for personal and professional growth.
• Ethics, honesty, confidentiality, courtesy.

THE COMPANY OFFERS

1. Placement in a central role within a valuable, innovative, established, and growing company.
2. Immediate hiring (full-time); The type of contract will be related to the candidate's level.
3. Gross Annual Salary (RAL) up to €35k.
4. Opportunity to work on various projects and environments, continuously enhancing skills.
5. Work autonomy.

HOW TO APPLY

• THE RECRUITMENT AND SELECTION PROCESS IS CONDUCTED WITHOUT INTERMEDIARIES, DIRECTLY AND EXCLUSIVELY BY THE COMPANY (with the support of PBS for digital and communication).
• We invite you to apply via LinkedIn, ensuring you have uploaded your UPDATED CV (PDF).
• All applications will be carefully evaluated. Profiles deemed most interesting will be contacted within 24 hours.