NDIS Support Coordinator

About us:

ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability, their families and support networks. We are proud of the company culture we’ve built over the last 48yrs+ and we work hard to ensure ARC is a place where people enjoy coming to work every day. This is an amazing opportunity to join a dynamic and well-respected team and make a real difference to people living with a disability.

Role Summary:

• 38hrs per Week
• Flexible working hours
• Full-time 12-month Contract to cover maternity leave with possibility to extend
• S.C.H.A.D.S. Industry Award – Level 4, based on experience
• Inclusive workplace environment
• Be part of a committed and supportive team of professionals

We are on the lookout for an enthusiastic, passionate Coordinator of Supports to join our vibrant team. In this role, you will be the essential link between NDIS participants and the services they need. As a Coordinator of Supports you will collaborate with people with disability, their families and support networks to ensure they receive the right services and support that meets their individual needs.

Responsibilities include (but are not limited to):

• Working with Participants to achieve their NDIS goals, build their capacity and independence.
• Linking participants to relevant service providers and coordinating services on behalf of Participants
• Working within individual NDIS funding budgets while continually tracking and monitoring billable hours.
• Have well developed interpersonal skills with the ability to build positive working relationships with internal / external stakeholders.
• Planning and managing individual workload to ensure the delivery of quality services in conjunction with NDIA and organisational reporting requirements
• Confident in meeting KPIs including billable hours
• Complying with all relevant legislation and codes of conduct

What’s on offer?

• Professional development opportunities
• Salary sacrificing benefits
• Free Employee Assistance Program
• Be part a committed and supportive team of community driven professionals
• Access to the Fitness Passport program

To be successful in this role you will:

• Working with Children (Blue Card) and Disability Services (Yellow Card) and a Right to Work within Australia
• Be able to undertake a pre-employment drug and alcohol test
• Have a current Queensland Driver's License
• Have current car registration and comprehensive car insurance.

Our Hiring Process:

We value diversity and encourage candidates to be themselves, so simply click ‘APPLY’ with your resume and cover letter introducing yourself. Once we have received your application, we will send you a selection criterion which helps us understand how your skills and passion align with this role. We also like it when applicants come into the office to introduce themselves, and this could certainly be an advantage to you – come and say hi to the HR team at 92 Little Street, Manunda.

This position is available for start as soon as possible. Applications close Wednesday 3rd of December at 10:00am, or sooner with a view for the position to be filled as soon as practical.