NCISG-0011 Consultant Augmentation Staff Assistant (NS) - FRI 26 Sep

Deadline Date: Friday 26 September 2025 Requirement: Consultant Augmentation Staff Assistant (Information Knowledge Management) – ASA IKM Location: Bydgoszcz, PL Full Time On-Site: Yes Time On-Site: 100% Period of Performance: Base Period - from 1st January 2026 until 31st of December 2026, max 2000 working hours Option 1 - from 1st January 2027 until 31st December 2027, max 2000 working hours Option 2 - from 1st January 2028 until 31st December 2028, max 2000 working hours Required Security Clearance: NATO SECRET Terms CIS – Communication and Information Systems DCM – Deployable Communication Modules DCIS – Deployable CIS EDMS - Enterprise Documents Management System IKM - Information Knowledge Management NCISG – NATO Communication and Information Systems Group NIP - NATO Information Portal NSB – NATO Signal Battalion TT+ - Tasker Tracker+ 1. Introduction This Statement of Work (SOW) describes the requirement for the services of the Contractor in the NATO CIS Group 3 NATO Signal Battalion Headquarters, Office of the Commander. 2. Scope of Services - Assisting in implementation of plans and programs to improve workflow of the NATO Signal Battalion by using new Information Knowledge - Assisting in managing content of NIP sites of NATO Signal Battalion, sections of HQ and subordinated units, keeping overview of tasks assigned via TT+ to NATO Signal Battalion and managing workspaces of NATO Signal Battalion's EDMS. - Managing the collaboration techniques and tools based on implemented IT and communications technology. - Planning, preparing, executing the sustainment and maintenance of all internal training exercises and NATO exercises and operations within 3NSB area of interest. - Producing communications plans and orders for training exercises, deployments and support to operations to the deployable CIS organization and ensuring Deployable Communications Modules (DCMs) are compliant with the same standards. - In the provision of the required services the contractor will be requested to drive a vehicle, up to 3.5 tones, with passengers for long distances 3. Background, Work Site Information and Environment NCISG 3 NSB HQ is located in Bydgoszcz, Poland and co-located with Polish Military Unit in a typical Secure Facility. The work will be conducted mostly at this location and will be performed mostly in a Normal NATO office working environment. Normal Working Conditions apply. 4. Language English: Listening, speaking, reading and writing shall be at a NATO level of English 3322 (as per STANAG 6001). The work both oral and written in the post and in the Headquarter as a whole is conducted mainly in English. 5. Knowledge & Qualifications. [See Requirements] 6. Education [See Requirements] 7. Desirable Qualifications [See Requirements] 8. Quality Assurance A formal monthly meeting between the individual and the supervisor/alternative will be scheduled in order to evaluate performance. 9. Travel The Individual may be required to short duration travel to other NATO Headquarters’ and/or NATO Signal Battalions’ sites. Reimbursement of NATO TDY for contractor is limited within the scope and amount of the awarded contract clauses. Requirements Required Security Clearance: NATO SECRET 4. Language English: Listening, speaking, reading and writing shall be at a NATO level of English 3322 (as per STANAG 6001). 5. Knowledge & Qualifications. a. Essential Knowledge, Experience and Qualifications * Knowledge and/ or previous 2 years’ experience in IKM. * Good knowledge of NATO structures and organizations and as well as NATO operational areas. * Good knowledge of activities that conduct operational and tactical requirement analysis, and include coordination of policy with external entities and agencies. * Knowledge of the overall planning, preparation, execution sustainment and maintenance of training exercises and NATO exercises and operations. * Knowledge of producing communications plans and orders for training exercises, deployments and support to operations the deployable CIS organization. * Good Communication skills, both verbal and written in English b. Essential Qualifications * ITIL Certification(s) at Foundation on an intermediate level: ITIL V3 Foundation, ITIL V3 Operational Support and Analysis (OSA) * Formal project management approach Certification: (PRINCE 2 Foundation) * Must be familiar with modern office equipment and have adequate computer skills (MS Office at least: Word, Excel, Power Point). * Driving licence type B c. Essential Experience * 2 years’ experience in Information Knowledge Management. * Practical experience in working with EDMS and TT+. * At least 3 years of previous staff experience (planning of operations) at the military or governmental organization or private companies. * Experience with planning and operation management, participating in the overall planning, organizing, and directing of ops and plans, courses. * Practical experience in ITIL concept based services implementation. * Practical experience by using a formal project management approach (PRINCE2). 6. Education Higher education (at least bachelor degree) at IT related area and basic training in engineering or related discipline for specific task related skills, with 3 years' experience. 7. Desirable Qualifications Good knowledge of the Microsoft Project Application.