Mitarbeiter*in Praxis IT & Digitalisierung (m/w/d) MVZ VIAVIE Psychotherapie GmbH

We are looking for a reliable, technically skilled and self-motivated person who supports our team with digital, administrative and technical tasks. Your main responsibilities will be to support the development and maintenance of our practice IT and digital infrastructure. This includes:

• Managing Tomedo
• Setting up and maintaining OTK appointments
• Creating, modifying and managing digital forms, templates and guidelines
• Placing and adjusting signatures
• Supporting with questions, errors and minor issues in daily practice
• General troubleshooting of digital workflows, access, settings and technical issues

• Managing online providers and digital services such as Webprax, Ecosero, Consularia, Slack
• Setting up, maintaining and managing accounts
• Supporting with the setup, maintenance and management of Slack as an internal communication and collaboration tool
• Creating short guides for colleagues
• Supporting with issues related to access, workflows or technical settings
• Supporting with topics related to the phone system, such as user management, forwarding, availability, settings and error reports

• Supporting with Microsoft Management, especially regarding user management, OneDrive and digital collaboration
• Managing OneDrive and digital folders
• Supporting with IONOS, email management, domains and basic website topics
• Managing iOS devices and Apple systems
• Supporting with minor IT issues in daily practice, such as devices, access, printers, scanners, TI connection or connectivity problems

• Collaborating and coordinating with our external IT service provider
• Preparing, bundling and tracking IT requests and error reports
• Contributing to the development of a clear, secure and transparent IT structure

• Role as Notion Representative
• Maintaining, developing and structuring our Notion system
• Role as Representative for digital folder structures
• Building and maintaining overviewable digital folders
• Creating and designing digital documents, templates, guides and internal working materials
• Supporting with standardizing digital processes

You are the right fit for us if you:

• Are confident in handling digital tools, cloud systems and IT applications
• Have experience with Microsoft 365, OneDrive and ideally Apple/iOS systems
• Can quickly adapt to new programs and digital workflows
• Work structured, solution-oriented and independently
• Can explain technical topics clearly
• Enjoy improving processes and bringing order to digital structures
• Are reliable and available for short-term IT issues
• Like working with internal contacts and external service providers

Vorkenntnisse in Tomedo, Notion, IONOS, Slack, Telefonanlagen or similar systems are desirable but not necessarily required, as long as there is a high willingness to learn and technical understanding.

We expect you to support us with approximately two days per week. The exact working hours can be adjusted together.

A part of the tasks may be expected to be performed remotely. For specific topics, especially hardware, Apple/iOS devices, phone system, TI connection or acute IT issues, regular or short-term on-site support would be sensible.

The concrete design of the role, working hours and form of cooperation can be flexibly discussed.

You can expect:

• A versatile role with scope for development in a growing psychotherapeutic MVZ
• A varied task spectrum at the interface between IT, digitalization and practice organization
• The opportunity to actively shape existing digital structures, order them and sustainably develop them further
• Close cooperation with management, practice team and external IT service provider
• An environment where reliability, clear communication and good digital processes make a real difference
• A lived team culture, appreciative exchange and joint events
• Flexible adjustment of working hours and the possibility to work part-time remotely
• Individual training and further education opportunities tailored to the role and agreed scope
• Germany ticket or kilometer allowance upon agreement
• Coffee, tea and fruit bar

This role can be summarized as:

You will ensure together with a student that our digital practice structure functions reliably, is clearly documented and develops sensibly. The role is not just a classical IT support position but combines technical understanding, organizational skills and joy in clear digital workflows.

We are looking for someone who supports both acute technical questions and independently recognizes where digital processes can be improved, simplified or documented.

Application:

Please send your application with CV and short letter. Please also share your possible start date and your expectations regarding working hours.