Mitarbeiter:in (m/w/d) Software-Support und -Weiterentwicklung

As an insurance broker, it is our goal to develop the best insurance solution for every need. To achieve this, over 90 medium-sized insurance brokers with more than 1,000 employees work together under the MARTENS & PRAHL Group umbrella. Self-responsible, passionate and competent experts who develop solutions tailored to each customer's needs from private individuals to industrial plants. Based on values that have determined our actions for over 100 years: trust, respect and a sense of responsibility towards our customers, partners and all those who work with us.

The holding company understands itself as a service provider for the group. It takes over administrative tasks, develops strategic visions, provides support in advertising or consulting. Additionally, it develops concepts and products, organizes training sessions and promotes the continuous exchange of know-how.

We are looking for a new team member at our location in Lübeck to join our software support and development team on a full-time basis (38 hours per week) as soon as possible.

Aufgaben

You will be responsible for technical and application-oriented support for the Maklerverwaltungsprogramm (AMS) and serve as an interface between partner companies (insurance brokers) and the software manufacturer (Assfinet).

This means:

• Technical Support & Error Handling in case of disruptions to the AMS system
• Software Maintenance & System Maintenance for AMS systems at partner companies, including updates
• Accompanying the continuous digitalization and optimization of processes at our partner companies
• DMS Outourcing for partner companies
• Testing and Release of new builds and fundamental changes
• Vor Ort Termine bei Partnerunternehmen

Qualifikation

• You have a completed degree in economics or a completed vocational training as an IT system administrator (m/w/d) with several years of experience in the insurance industry
• Alternatively, you have a completed vocational training as an insurance broker or a broker for insurance and finance (m/w/d)
• You possess basic business knowledge and ideally knowledge in the field of process management
• You possess high IT affinity and are confident in handling Office 365
• You do not shy away from working independently, giving your own impulses, and making decisions
• You have a high sense of quality and a detail-oriented work style
• Customer- and service-orientedness have top priority for you
• You are willing to spend part of your working time on the road

Benefits