System Administration Employee (m/w/d)

The IT department is our core competence, based on which Hays has developed. We are the largest privately organized IT personnel service provider in Germany and have a suitable offer for every career stage - whether you're interested in vacancies in agile KMUs or strong DAX corporations. We master the entire IT keyboard from support to software architecture or digitalization - thanks to our comprehensive portfolio, there's something for everyone. As a result, we were able to support countless professionals in the IT sector over the years, helping them set the course for a successful career. Our consulting team is specialized and therefore able to take into account your wishes and expectations and prepare you well for job interviews and contract negotiations. Try it out and see what the market has to offer - completely free, discreet, and non-binding! We look forward to seeing you.

Job Description

• Setup and teardown of VM servers with software packages from the printer area
• Nationwide implementation of modular printing software on decentralized printers
• Installation, uninstallation, and configuration of printing management software as part of a nationwide server refresh
• Contact person for technicians from supplier companies and police administrators in 2nd-level service
• Determination and implementation of standardized settings for the printer infrastructure and renewal of certificates and licenses
• Maintenance of printing management software
• Creation and maintenance of instructions
• Analysis and solution of incidents in the printer infrastructure
• Processing and tracking of tickets as part of incident and problem management
• Collaboration with internal departments and external service providers to align requirements and solutions

Profile

• In-depth knowledge of handling distributed printers and server infrastructure (e.g. FollowMe Print, printer monitoring)
• Experience with central printing management softwareSafely handling ticket systems (especially USU Valuemation)
• Fundamental knowledge in Microsoft PowerShell (ideally for small automations)
• Fundamental knowledge in IT security standards and compliance
• In-depth knowledge of database systems (SQL) including backup
• Soft Skills & Process Understanding:
• Structured problem analysis and solution in IT environments
• Fundamental knowledge in collaboration with various teams (Change Management, Development, Support)
• Understanding of ITIL processes (Incident-, Problem-, Change-Management)
• Good communication skills and German language skills at least B2 level

The Offer

• Fascinating project in the public sector
• Option to take over after 13 months
• Flexible working hours