Elektro Enzinger GmbH
2 days ago
Service Center/Repair Intake Employee (m/f/d)
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Company information
- Company
- Elektro Enzinger GmbH
- Location
- Neuötting Germany
- Posted
- 2 days ago
Job description
At Elektro Enzinger GmbH, a family business with over 100 years of tradition, we are looking for you as a Service Center/Repair Intake Employee (m/f/d).
For us, it's about more than just electrical engineering – we love innovation and growth, and showcase the latest tech highlights in our state-of-the-art specialist store with 2500sqm of sales space.
Become part of our team in Neuötting and experience the exciting world of electronic devices and household appliances up close. How does that sound to you? If you are keen on a dynamic work environment and want to inspire our customers together with us, then you are exactly right with us!
Tasks
- Acceptance of defective customer devices and creation of workshop orders
- Acceptance of field service orders with appointment scheduling
- Handover of repaired customer devices
- Sale of used devices
- Sale of spare parts
- Management of loaner devices
- Short diagnosis of customer devices
Qualifications
- The task requires technical understanding, a high degree of customer orientation, and resilience.
- Proficient use of IT and very good German language skills are a prerequisite
Benefits
- Independent work with plenty of scope for your own ideas
- Contribution to company pension plan
- JobBike
- Employee Benefit Program
- Own Enzinger Employee Academy with internal training and development opportunities
- Support and development of our employees directly in-house
We look forward to getting to know you!
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Required skills
- customer service
- training
- development
- german language
- resilience
- it skills
- diagnosis
- technical understanding
- customer orientation
- service center
- field service
- appointment scheduling
- company pension plan
- workshop orders
- employee benefit program
- loaner devices
- repair intake
- spare parts sale
- used devices
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