Quality Assurance Employee (m/w/d)

Rügamer & Steiner is the leading email marketing agency behind the most successful e-commerce companies in DE, AU & CH. Over 100+ online shops already trust us and reach the hearts & wallets of their customers.

Our campaigns generate over 100 million euros in revenue every year for our customers. To make that happen, we need absolute quality – in copy, design, and project management.

As a Quality Assurance Employee (m/w/d), you ensure the quality of all email campaigns before they go to our customers. You are the "last filter" before sending and ensure that every campaign is perfect – technically error-free, design-wise appealing, and textually convincing. You work closely with our design-, copy-, and project management teams and provide constructive feedback that leads to continuous improvement.

Aufgaben

Qualitätskontrolle Copy & Inhalt

• Rechtschreibung & Grammatik: You check all texts for errors and ensure that German is error-free.
• Stil & Klarheit: You control whether the formulations are clear, understandable, and target-group-oriented; you recognize unclear or ambiguous statements and provide suggestions for improvement.
• Korrektheit der Inhalte: You check for false, missing, or misleading information, outdated offers, prices, dates, and contact information.
• Vorgaben-Einhaltung: You control whether the customer briefing and all customer requirements are met (e.g. specific requirements, brand guidelines, messaging).
• Call-to-Action: You ensure that clear action prompts are present and correctly linked.

Qualitätskontrolle Design

• Bildauswahl: You check whether the images are thematically fitting, not too generic, and important details are recognizable.
• Formatierung & Konsistenz: You control the font styles, colors, spacing, and layouts for consistency and coherence; you recognize distorted or incorrectly displayed graphics.
• Fehlende Inhalte: You check for completeness: placeholders, CTAs, product images, and other design-relevant elements are present.
• Vorgaben-Einhaltung: You ensure that the design briefing and customer requirements are met (e.g. corporate design, specific layout requirements).

Qualitätskontrolle Technik

• Link-Validierung: You check whether all links are correct and lead to the right URL.
• Inhaltliche Fehler: You check for technically error-prone content (e.g. broken placeholders, incorrect variables, incorrectly inserted links).
• Upload & Versand-Prozess: You document upload failures and technical errors in the upload process (Filestage/Klaviyo) and resolve them immediately.
• Funktionalität: You test the campaign on all relevant devices and email clients.

Organisation & Reporting

• You maintain structured QA protocols, documenting all found errors.
• You prioritize errors by severity and provide clear, constructive feedback to the responsible teams.
• You track error trends and provide regular feedback for quality improvement.
• You communicate with designers, copywriters, and project managers to ensure that errors are quickly resolved.
• You ensure that campaigns are only released when they meet all QA criteria.

Qualifikation

Das bringst Du mit

• Auge für Details and high quality standards.
• Secure knowledge of grammar and spelling (German is the mother tongue or fluent).
• Structure and reliability – you document thoroughly and systematically.
• Affinity to communication and tracking tools.
• Ability to provide constructive feedback (communication on eye level!).

Optional (Quereinstieg gerne möglich):

• Understanding of good copywriting and design.
• Basic understanding of email marketing and technical processes.

Benefits

Was wir Dir bieten

• A dynamic and growing company.
• The chance to take on real quality responsibility.
• An experienced team that you can learn from.
• Insight into successful email marketing strategies.
• Development opportunities in e-commerce and marketing.

Das erwartet Dich bei uns

Sicherer Arbeitsplatz

Every person we hire should grow with us in the long term. E-commerce is the industry of the future with annual growth rates of two-digit figures. Rügamer & Steiner is the fastest-growing email marketing agency in the German-speaking e-commerce market in 2024 and 2025.

Tolle Arbeitsatmosphäre

The atmosphere among colleagues is very collegiate and familial. We all pull together and motivate each other to achieve top performances and personal growth.

Gute Vergütung & Karrierechancen

Our employees receive a fair salary and additional benefits. Over the next few years, we will continue to grow and expand. Therefore, we need more experts and/or leaders!

Und noch viel mehr:

• Modern office in central location in Düsseldorf Pempelfort with rooftop garden and connection to public transportation.
• Ongoing training and career opportunities.
• Team cohesion in a dynamic and collegiate team.
• An attractive remuneration model.
• Company events, trade fairs, lectures, and events.
• Very good working materials: best hardware from Apple, height-adjustable desks, and more.

Du erkennst Dich wieder?

Then apply today and become part of the team soon!

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